ABOUT ME
"Samuel is detail oriented and process driven, whilst also being open to suggestion...[he has] thorough knowledge of high-end, high volume operations, development and projects"
- Nicholas Budzynski, Chief Executive Officer
I started my career at The George Hotel, Christchurch New Zealand in 1997 in the pot wash. I went on to complete my apprenticeship there as a chef, gaining a double diploma in Culinary Arts with Distinction.
My culinary career evolved to senior management and positions of regional leadership, always seeking out the best brands, mentors and opportunities to fuel my personal growth, whilst delivering exceptional results along the way.
Integrated casino resorts in Macau (Crown/Altira, City of Dreams and Studio City) and Singapore (Marina Bay Sands) are highlights of my illustrious career thus far. This provides me with a deep understanding of integrated casino resort operations and F&B development; in-sourced, out-sourced, leased and joint ventures.
My resume includes: Wharekauhau Country Estate, Serge Danseraus' Bathers Pavilion, Raffles Hotel Singapore, Melco Resorts and Entertainment, Zuma Restaurants (Middle East and Asia), XOXO Ice Cream (from start-up to multiple locations in Bali and Manilla), Kamp Catering (Vienna, Beirut, KSA), Studio City Macau and Marina Bay Sands, Singapore.
Self-directed and guided study continues in the fields of finance, management and leadership.
Achievements include:
I have developed my own "Four Pillars of F&B" approach which has proven to be very effective in achieving results across diverse business units and jurisdictions, especially when optimizing operations which already have a favorable location and strong concept.
Each is pillar is significantly interdependent on the others. But pillars 2, 3 and 4 are meaningless without the first:
People first has always been my guiding principle.
"Exceptional Employee Experience (EX) leads to exceptional guest experience (GX). This is the foundation of sustained, exceptional business results"
Telephone: +65 9192 2621 / +853 66166 808
Mailing Address:
7696-067 Ripon House
Green Lane West
PRESTON, PR3, 1XB
UNITED KINGDOM
Email: Samuel@SamuelWilkes.net
Web Domain: www.SamuelWilkes.net
Business registered in Macau SAR:
S.M. Wilkes Consultador M/1 313223